It’s no secret that more people are ordering online than ever before. This is because the web offers access to everything they need at their fingertips, and often for a better price than they’d get from a physical store. With that said, your online business needs to make sure you get your customers the items they need on time, every time. Last mile delivery problem is crucial to the success — or failure — of your shipments. However, this also means you have to place the most attention and money into this matter.
The last mile delivery problem occurs when online businesses like yourself find themselves dealing with high costs and high risks during a product’s final delivery phase. If this is what you’re currently dealing with, you’ve come to the right place. Read on to learn how you can take back control of your last mile delivery services!
1. Add More Warehouses
One of the biggest factors that add to the price point is distance. All that driving time isn’t free, and the further away you are, the more you have to pay for fuel, vehicle maintenance, and driver time. Since keeping shipping fees low for buyers is the goal, you’ll need to upgrade your strategy by adding another warehouse (or two).
Placing warehouses in “hotspot” areas allow you to be much closer to your customers. This means that you’ll start to see a return on ROI immediately with shipping being a fraction of what you currently pay.
2. Update Your Software
In the world of online competition, older software translates into falling behind. If you find yourself spending too much on your deliveries, it may be time for you to update your software.
Newer software gives you the power of upgraded last mile logistics. With an advanced last mile delivery software system, you can search for better routes that can shorten delivery time and even keep track of driver behavior. Plus, each successful delivery gives you feedback that you can use for future shipments.
3. Try Talking With Customers in Real-Time
Customers are always on the move, which can be a real problem. Often, packages that are delivered to a requested donation are stolen before the customer makes it to the rendezvous point. Talking with your buyers in real-time could change all of that.
With current software, you can reach out to your customer and find out exactly where they are and where they want the package to be delivered. It also allows you to switch routes immediately if the buyer happens to change their mind on the drop-off point.
4. Choose a Better (And More Affordable) Carrier
The last thing to consider is choosing a better carrier for your deliveries. Some carriers may be more expensive, and others may be cheaper but less transparent or with higher delivery failures.
As an important part of the supply chain process, finding the right carrier is crucial to making sure you get maximum efficiency for the amount you spend.
Last Mile Delivery Problem: Solved
The challenge of the last mile delivery problem should now be a thing of the past. Ready to make more change and benefit your business? Please have a look around our site and see how we can help you!